Certify cards

Active listening

Collaboration

Active listening

Collaboration

“We have two ears and one mouth so that we can listen twice as much as we speak.”

Epictetus

Active listening is a prerequisite for effective collaboration. This can help avoid miscommunication and improves teamwork in the workplace. Here’s a couple of questions you might answer in order to demonstrate this skill:

Do you consider yourself good at actively listening to others? Why?
What do you think takes to be a good listener? Why?
Do you demonstrate concern and try to build trust when you communicate with another person? Do you think that’s important? Why?
Do you observe non-verbal cues when you talk to other people? Do you think it helps to understand people better? Why?
If you don’t fully understand something, do you ask other person to clarify or rephrase?
Why do you think that’s important?

Check out our learning platform!

Empathy

Self-management

Empathy

Self-management

“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world. It requires profound purpose larger than the self kind of understanding.”

Plato

Claire Cain Miller from The New York Times draws attention to recent research which shows "that empathy makes people better managers and workers, and better family members and friends. But it’s bigger than just its personal effect. We’re all in this together, and researchers say that connection and compassion are crucial to a sustainable and humane future. ". The ability to understand and share the feelings of another is a sought-after skill in all work environments. How do you cultivate empathy? How can you show your prospective employer? Here’s a couple of prompts that might help you get started:

Would you consider yourself empathetic?
Do you find it easy to understand other people’s feelings, emotions and problems?
Do you actively seek to develop empathy? How?(volunteering, reading books …)

Check out our learning platform!

Self-motivation

Self-management

Self-motivation

Self-management

“You can have all the tools in the world but if you don't genuinely believe in yourself, it's useless.”

Ken Jeong

The ability to stay motivated, even if something goes wrong, is an important and sought-after skill. Here’s a couple of examples that might help you demonstrate this ability:

How do you stay motivated? What inspires you to keep going?
Do you set yourself SMART goals?
Do you practice positive self-talk?
Do you try to surround yourself with positive people?
How do you reward yourself?

Check out our learning platform!

How well do you adapt to new environments?

Flexibility

How well do you adapt to new environments?

Flexibility

“It’s a funny thing coming home. Nothing changes. Everything looks the same, feels the same. Even smells the same. You realize what’s changed is you.”

F. Scott Fitzgerald

Flexibility competence is tested and developed when having to adapt to new environments. Especially if one moves abroad to study/work/live. Demonstrate your ability to adapt to new environments by answering the questions below 👇

Have you lived abroad? How did you adapt to new culture?
What have you learned from living abroad?
Do you like working/living/immersing yourself in multicultural environments? What do you like/don’t like about it?
How do you handle cultural differences?

Check out our learning platform!

Dissemination

Review and dissemination

Dissemination

Review and dissemination

"I think performers are all show-offs anyway, especially musicians. Unless you show off, you're not going to get noticed."

Elton John

You’ve just created a video and you’re excited to share it with the whole world, congratulations! Welcome to the next step – that is trying to get your work seen. It might feel like you’ve done all the hard work already but … this step requires attention and planning as well. After all, if no one, or in fact if your prospective employers, won’t watch your digital story, all the hard work will be fruitless. 🍒 It is important to prepare a publicity plan. Here’s a couple of things to take into account:

Are you planning to attach this video with your application?
Maybe you’d like to circulate it to a wider audience?
Which channels are you going to use to distribute and why?
Where do hiring managers advertise the job? Maybe targeting them on those platforms eg. Linkedin woudl be

If you’re going to be using social media to distribute your video CV, it might be worth doing a relevant hashtag research to discover new opportunities to reach your potential employers. For instance, Tik Tok launched a video CVs programme in 2021 and in order for their resumes to be considered, people were asked to add #TikTokResumes hashtag.

Check out our learning platform!

How do you deal with unexpected challenges?

Flexibility

How do you deal with unexpected challenges?

Flexibility

“Life is anything but predictable.”

Dwayne Johnson

Flexibility competence can be demonstrated by discussing how you deal with unexpected situations and answering questions such as:

How do you handle an unexpected situation?
How do you deal with changes in your plans?
Do you find it easy to reorientate yourself when plans change?
Are you prepared the embrace new opportunities or challenges?
How do you prepare yourself for the unexpected?
How do you adapt to meet the needs of a situation or emergency?
How would you rate your ability to adapt to change?
Are you willing/eager/keen to learn new methods, procedures, or techniques?Can you share some examples?

Check out our learning platform!

How does your creativity competence help you make unexpected links?

Creativity

How does your creativity competence help you make unexpected links?

Creativity

“When you see someone putting on his Big Boots, you can be pretty sure that an Adventure is going to happen.”

Winnie the Pooh

Creativity is about making unexpected connections, looking at the world or a problem/task from a different perspective, and/or combining things that usually do not belong together. Here’s a couple of prompts that might help you demonstrate your ability to make unexpected connections:

Have you ever made an unexpected link? Could you talk more about a specific situation? What problem did you help solve?
Would you consider yourself a divergent thinker? Why?
Are you familiar with the SCAMPER, 6-3-5 brainwriting, thinking hats or similar techniques? Do you use them? What do you like about them? Do you maybe recall an instance you used one of these techniques with your colleagues?

Check out our learning platform!

Willingness to listen and understand different points of view

Flexibility

Willingness to listen and understand different points of view

Flexibility

“We all look at the same object in different ways.”

Kehinde Wiley

Listening and trying to understand different opinions and points of view are crucial to ensure effective teamwork. However, this requires a certain level of flexibility and willingness to compromise. Here’s a couple of prompts that might help you demonstrate this skill:

How do you keep an open mind in a workplace?
How do you take criticism?
Even if you disagree with your colleagues are you willing to (for instance) try out their suggestions?
Would you consider yourself tolerant? Why?
Do you consider yourself an fair-minded person? Why?
Are you curious to hear what other people think?

Check out our learning platform!