Certify cards

Active listening

Collaboration

Active listening

Collaboration

“We have two ears and one mouth so that we can listen twice as much as we speak.”

Epictetus

Active listening is a prerequisite for effective collaboration. This can help avoid miscommunication and improves teamwork in the workplace. Here’s a couple of questions you might answer in order to demonstrate this skill:

Do you consider yourself good at actively listening to others? Why?
What do you think takes to be a good listener? Why?
Do you demonstrate concern and try to build trust when you communicate with another person? Do you think that’s important? Why?
Do you observe non-verbal cues when you talk to other people? Do you think it helps to understand people better? Why?
If you don’t fully understand something, do you ask other person to clarify or rephrase?
Why do you think that’s important?

Check out our learning platform!

Don’t have professional equipment to film your video?

Execution

Don’t have professional equipment to film your video?

Execution

“I don't get tripped up in technology. I use technology as a tool.”

Spike Lee

Even if you do not own a camera and professional editing software, there’s plenty of resources that you consider. Here’s a couple of suggestions:

Visit your local library, Community center, youth center or contact NGOs that help people find employment
You can always rent or borrow equipment
Create a video using alternatives (ppt, online open-source tools, Blender, Google slides, iMovie ...)
Remember you do not have to use professional cameras to create a video, you can always record your video with your phone, tablet or your laptop.

Check out our learning platform!

Problem solving

Creativity

Problem solving

Creativity

“We cannot solve our problems with the same thinking we used when we created them”

Albert Einstein

Creativity is one of the competences essential to problem solving. Rules, guidelines and best practice manuals are helpful and can get you a result but they are not always available. Furthermore, in order to achieve extraordinary results, everyone needs to sometimes think “outside the box”. Demonstrate your problem-solving skills by answering the questions below 👇

What problem-solving event are you most proud of? Why and what happened?
How do you ensure that after having dealt with problems they do not repeat? Have you developed a method/technique to solve similar problems?
Tell us about a situation where you used creative thinking to eliminate frustration with a product/situation or a process.
Describe a situation where you had to think “outside the box” and how did you go about it?

Check out our learning platform!

How well do you adapt to new environments?

Flexibility

How well do you adapt to new environments?

Flexibility

“It’s a funny thing coming home. Nothing changes. Everything looks the same, feels the same. Even smells the same. You realize what’s changed is you.”

F. Scott Fitzgerald

Flexibility competence is tested and developed when having to adapt to new environments. Especially if one moves abroad to study/work/live. Demonstrate your ability to adapt to new environments by answering the questions below 👇

Have you lived abroad? How did you adapt to new culture?
What have you learned from living abroad?
Do you like working/living/immersing yourself in multicultural environments? What do you like/don’t like about it?
How do you handle cultural differences?

Check out our learning platform!

Won any awards for your creative projects? Remember to mention them!

Creativity

Won any awards for your creative projects? Remember to mention them!

Creativity

“I don't deserve this award, but I have arthritis and I don't deserve that either.”

Jack Benny

Remember to mention any awards you’ve won for your work! It might help you stand out as well as highlight your interests and expertise. When talking about awards you’ve won remember to 👇

Include the date
Mention issuing organisation
Identify what you received awards for
Prioritise, only mention awards that might be relevant to the position
Keep it short and sweet
Mention how this recognition is relevant to the position you’re applying for

Check out our learning platform!

Don’ts

Review and dissemination

Don’ts

Review and dissemination

"Measure twice and cut once."

proverb

Don’ts

Don't send out your video resume if you got feedback that it might be offensive
if you're not happy with the outcome, the quality is not up to your standard (sometimes it might do more harm than good)
Don't try to include everything you've done
Don't just read out your resume
Don't criticise your previous employer
Don't get too personal

Check out our learning platform!

Teamwork

Collaboration

Teamwork

Collaboration

"It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed."

Charles Darwin

Even if you work mostly independently, there will come a time when you’ll need to work with others. Here’s a couple of questions that might inspire you to highlight excellent teamworking skills:

Think of a time when you achieved something that was only possible as a team. What was it?
Have you ever joined a project midway? What did you do to blend in quickly? How did you manage to work effectively as a team member?
Would you consider yourself a team player? If you would, why?

Check out our learning platform!

Multitasking

Self-management

Multitasking

Self-management

“I like to juggle with one ball at a time. Then I put the ball down and do nothing for extended periods of time.”

Rowan Atkinson

Chances are that you will have to work on different projects simultaneously. If you’re able to effectively manage multiple assignments and ensure that all of them get the attention they deserve, you should consider mentioning this skill in your video CV. You could answer questions such as:

Are you able to prioritise? How?
How do you simultaneously work on different projects?
How do you adjust project schedules to maximize productivity?

Check out our learning platform!